THE BKONECT MODEL

A Team That Adapts to
Your Priorities, Not the
Other Way Around

No rigid scopes. No surprise invoices. No waiting months to start. Just a dedicated team of Salesforce experts working on what matters most to your business — with the flexibility to change course anytime.

1-2 weeks
to start (vs. 2-4 months hiring)
Month-to-month
flexibility built in
$6K-$20K
monthly investment

How the Flexible Retainer Works

Think of us as your on-demand Salesforce department — without the overhead, hiring headaches, or rigid contracts.

1
📋

You Set Priorities

Tell us what matters most this week. Big strategic initiative? Urgent bug fix? Backlog cleanup? Your priorities drive our work.

2
⚡

We Execute & Deliver

Your dedicated team gets to work immediately. Bi-weekly deployments, daily updates, and complete transparency on progress.

3
🔄

Adapt & Repeat

Each week we reassess. Priorities shifted? We shift with you. Need more capacity? Scale up. Need less? Scale down. Simple.

Ready to Get Started?

See exactly what we'd tackle first in your Salesforce environment — no commitment required.

An Entire Team for the Cost of One Hire

Every role you need, matched to your requirements

👩‍💻

Salesforce Admin

  • User management
  • Reports & dashboards
  • Workflow automation
  • Data maintenance
👨‍💻

Developer

  • Apex & LWC
  • Custom solutions
  • API integrations
  • Complex automation
🏛️

Solution Architect

  • System design
  • Technical strategy
  • Best practices
  • Scalability planning
📊

Business Analyst

  • Requirements
  • Process mapping
  • User stories
  • Stakeholder alignment
📋

Project Manager

  • Coordination
  • Timeline tracking
  • Communication
  • Risk management
🎯

Subject Matter Expert

  • Salesforce Clouds (CPQ, Marketing, Service...)
  • Industry Clouds (Health, Financial...)
  • Marketing Tools (HubSpot, Marketo...)
  • Productivity & AI Tools
💡

You don't pay for all roles all the time. We match expertise to your current needs. Heavy development month? More dev hours. Process optimization? More BA and Admin time.

Our Ongoing Methodology

A proven cycle that keeps your Salesforce aligned with your business — quarter after quarter

📝
Step 01

Quarterly Evaluation

Every quarter, we step back to assess your Salesforce environment, map processes across departments, and identify the highest-impact opportunities.

What We Do

  • Map and document organizational processes
  • Discover inefficiencies, bottlenecks, and improvement areas
  • Analyze current systems and technical debt
  • Review requests and backlog items with ROI analysis
  • Define measurable goals and success criteria
  • Prioritize projects and define the roadmap

Deliverables

Process Documentation Health Assessment Report ROI Analysis Prioritized Roadmap

Your Time Investment

Initial Discovery: 90 min • Roadmap Review: 60 min • Quarterly Sessions: 60 min
⚙️
Step 02

Continuous Improvements

With priorities set, we execute on the roadmap — configuring, developing, and building solutions while keeping you in the loop.

What We Do

  • Configuration and development of backlog items
  • Build custom solutions and automations
  • Facilitate user acceptance testing
  • Prepare deployment plans
  • Document all changes and solutions

Deliverables

Completed Backlog Items Custom Development UAT Sign-offs Deployment Plans

Your Time Investment

Support calls as needed • Weekly status email • Project management tool access
🚀
Step 03

Releases

We deploy improvements on a recurring basis, ensuring your team knows how to use new features and adoption is maximized.

What We Do

  • Deploy projects on a recurring basis
  • Train users on new features and changes
  • Provide tools and documentation for adoption
  • Ensure smooth rollouts with minimal disruption

Deliverables

Production Deployments User Training Sessions Adoption Tools Release Documentation

Your Time Investment

User acceptance tests (per release) • Training sessions • Stakeholder sign-off
🛡️
Step 04

Monitor & Support

Post-deployment, we monitor to ensure solutions are adopted and meeting goals. We're here to support your team with any issues or questions.

What We Do

  • Monitor solution adoption and performance
  • Validate requirements and goals are being met
  • Receive feedback and make adjustments
  • Support team with issues and questions
  • Identify next improvement opportunities

Deliverables

Adoption Reports Performance Metrics Adjustment Implementations Ongoing Support

Your Time Investment

Provide feedback • Flag issues via Slack/WhatsApp • Monthly review meetings

How We Stay Connected

Clear, consistent communication is the foundation of our partnership. Here's how we keep you in the loop.

💬

Slack / WhatsApp

Immediate responses for quick questions and urgent issues

Real-time
📅

Weekly Management

Review backlog, adjust priorities, and align on the week ahead

Weekly
🛠️

Support As Needed

Jump on a call whenever you need help — no scheduling hoops

On-demand
🎯

Quarterly Strategic

Step back, assess progress, and plan the next quarter's roadmap

Quarterly
📋

Full Project Visibility

You'll have access to our project management tool to see exactly what we're working on, what's completed, and what's coming next. Weekly email status updates keep everyone aligned.

Everything Included. No Surprises.

🛠️

Development & Administration

  • ✔ Custom Apex & LWC
  • ✔ Flows & automation
  • ✔ User management
  • ✔ Data maintenance
🔗

Integrations & APIs

  • ✔ Third-party connections
  • ✔ API development
  • ✔ Data synchronization
  • ✔ Middleware setup
📊

Strategy & Planning

  • ✔ Roadmap creation
  • ✔ Architecture reviews
  • ✔ Process optimization
  • ✔ Best practice guidance
🎓

Support & Training

  • ✔ Ongoing support
  • ✔ Team training
  • ✔ Documentation
  • ✔ Knowledge transfer
🎁

Free Support Included

Questions? Issues? Need help with something small? Support is included in your retainer — we don't charge extra for helping you succeed.

Start in 3 Simple Steps

From first conversation to first deliverable in under 2 weeks

1
30 minutes

Free Health Check

Quick audit of your Salesforce environment. We identify immediate opportunities and give you actionable insights — no obligation.

2
2 hours

Discovery Workshop

Deep dive into your business goals, current challenges, and priorities. We build a customized roadmap and proposal for your review.

3
Week 1

Kickoff & Quick Wins

Team assigned, access granted, and work begins. You'll see tangible improvements within the first week.

Common Questions

Everything you need to know about working with BKONECT

That's exactly why we built this model. There's no predefined scope — we evaluate and adjust our to-do list weekly. If a critical issue pops up Monday morning, we pivot. If a project gets deprioritized, we shift resources. You're never locked into work that no longer matters.
You can scale up anytime. Need to push a big release? Add developer capacity for that month. Launching a new product? Bring in extra admin support. We flex with your business, and you only pay for what you need.
Life happens. With our month-to-month model within an annual framework, you can scale down during slow periods or pause if needed. We'd rather have a long-term relationship with flexibility than a rigid contract that doesn't serve you.
You get a dedicated team assigned to your account — not a rotating cast of consultants. Your team knows your business, your systems, and your goals. We match expertise to your needs: if you need heavy development, you get developers. Need strategic planning? You get architects and BAs.
For the cost of one senior hire ($100K-$180K fully loaded), you get an entire team: Admin, Developer, Architect, BA, and PM. No recruiting delays (we start in 1-2 weeks vs. 2-4 months), no single point of failure, no vacation coverage gaps, and expertise across all Salesforce clouds.
Your monthly retainer includes everything: development, administration, architecture, project management, documentation, and support. We don't nickel-and-dime you with change orders. The only 'extras' would be if you need specialized third-party tools or licenses.
Full transparency. You get access to our project management system where you can see exactly what we're working on, what's completed, and what's coming next. Weekly syncs, Slack updates, and monthly business reviews ensure you're never in the dark.
Our month-to-month model means we have to earn your business every single month. If we're not delivering value, you can walk away. But our retention rate speaks for itself — clients stay with us for years because we actually deliver.

Ready to See How It Works for You?

Get a free health check of your Salesforce environment. 30 minutes, no obligation — just actionable insights.

View Pricing

⏱️ Takes 30 minutes • 🔒 No commitment • 📋 Includes written report

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