Read about the latest news, updates and more from the Salesforce Experts
Consistently voted the world’s #1 CRM, Salesforce can benefit any business if managed properly. But with so many different products and features, it can be
In a recent Slack update, the company released additional functionality for Sales Cloud and introduced Service Cloud compatibility. The update concerns Slack’s Salesforce app, which
If you aren’t using social media for your business, you’re making a huge mistake. In today’s business landscape, all companies need to have a social
In the early days of consulting, on-site consultants directly contributed to project success. Like all work involving multiple teams, businesses saw in-person collaboration as the
The Salesforce IdeaExchange allows users to directly impact the Salesforce roadmap. Three times a year, product managers review requests and publish a list of potential
Every year, Salesforce releases three major updates to its platform. The Winter, Spring, and Summer releases are planned far in advance, and they follow a
Salesforce launched Consumer Goods Cloud in September 2019 as part of its initiative to introduce industry-focused products. In addition to Consumer Goods Cloud, Salesforce currently
Einstein Analytics is a self-service application that uses artificial intelligence (AI) to analyze data for reports. It’s a secure, trusted, scalable, and mobile Salesforce solution
Within our Metrics 101 series, we’ve already explored why metrics are useful and how to design them in theory. But what are the technical details
In just about every industry, executives and managers use reports to make crucial business decisions. Companies use carefully crafted metrics to measure success, drive improvements,
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