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September 2019

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The Winter ’20 Salesforce release is quickly approaching, and it’s a big one. In fact, we’ve already published a release overview and a Sales Cloud-centered update for the Winter ’20 release. But that’s not the end of it. Here, we will examine some of the...

Every year, Salesforce benefits from three major updates – the Spring, Summer, and Winter releases. With the Winter 2020 release right around the corner, we’ve already taken the liberty of publishing an overview to help you navigate through the changes. However, the specific improvements to...

Every year, Salesforce releases three major updates to its platform. The Winter, Spring, and Summer releases are planned far in advance, and they follow a strict schedule, giving users adequate time to prepare and test for a seamless release. With the Winter 2020 release approaching...

Once you’ve completed the Admin Beginner trail, the next step is to jump into the Admin Intermediate trail. Diving deeper than the beginner version, the Admin Intermediate trail explores advanced topics and involves more hands-on learning. It is estimated to take 14 hours and will...

Salesforce Marketing Cloud comes with ten products than can help businesses reach customers in new and exciting ways. By understanding different audience segments and carefully targeting specific communication packages for precise steps in a customer’s journey, businesses can maximize customer engagement and increase sales. But...

As part of the Salesforce Customer Success Platform, Marketing Cloud provides tools for customer engagement across the entire consumer journey. Whether it relates to marketing, sales, commerce, or service, Marketing Cloud allows multi-channel personalization to create lasting customer impact. It uses Salesforce data to create...